How it works
Once you have placed your order our team will check your address to make sure there will be no problems supplying your service. Once we are sure everything is ok we will contact you to arrange an install date – this is normally within one week but sometimes can take a couple of weeks if we are particularly busy.
Our installs will mount a small receiver on your property, usually on the same pole as your tv aerial. The size of the device will depend on your proximity to our masts but will in all likelihood be a small button shaped device approximately 14-18cm in diameter. From there a single wire runs down into your house to the spot where you would like your wireless router to be placed. Before leaving, the installer will ensure that you can connect to the wireless and everything works ok.
If you have any other questions check our FAQ page or give us a call