The unconventional Oxfordshire based internet service provider, SugarNet, today unveiled a new, cutting edge, high speed wireless internet network. The network brings dramatically improved broadband services to rural Oxfordshire, massively surpassing speeds offered by the conventional “big” Internet Service Providers in many rural areas.
A hot and highly contentious issue for many, rural broadband speeds are a bit of a political hot-potato. As many Oxfordshire residents will know, in certain places less than 1MB internet speeds are about all that can be expected – making modern internet usage incredibly frustrating and for some applications, simply impossible. It is also known that internet connection speed is now a genuine factor in property sale prices.
About three years ago, SugarNet, an ambitious local company was founded and immediately initiated a pilot rural internet scheme. The intention was to use a new generation of cutting-edge radio technology to deliver genuine high-speed broadband to out-of-reach rural areas at very similar prices to conventional Internet Service Providers.
SugarNet has been overwhelmingly successful and received much praise but like all ambitious start-ups, the road has not always been smooth as Andrew Heron one of three founding directors points out:
“…it has certainly been a steep learning curve and there’s been times when we’ve been extremely appreciative for our understanding customers – who know and support what it is that we have been trying to do.
Our previous network was really a pilot scheme to prove the principle, which it did admirably! Since that point we’ve been quietly investing and beavering away on our new, vastly improved network which moves SugarNet into a new era of speed and reliability.
Simultaneously dealing with a fast growing business, building a new network and trying to provide good customer service at the same has been an almighty challenge! One that I’m happy to say we have now broken the back of!”
SugarNet’s new network is entirely self-owned, built and managed, it is more robust and meticulously well engineered and planned – now enabling complete control for the delivery of consistent and reliable high speeds whilst enabling resolution of any network issues rapidly.
Although SugarNet standard packages are up to 20MB, the network can deliver reliable up-to 50MB synchronous (both upload and download) speeds in areas where traditional Internet Service Providers are sometimes offering 2MB or under for download and maybe 0.5MB for upload.
“Synchronous connections are much more important than people realise.” Explains Oliver Helm another founding director of SugarNet.
“Modern internet usage such as video calling, file sharing and in fact just general browsing requires that as well as downloading information from the internet, you also need to upload lots of information too. When people complain to you that your video is stop-start, or your sound is cutting out, that’s usually poor upload speed.
Most traditional ISPs quote only their download speeds, their upload speeds are sometimes 1/10th of this figure. With SugarNet, the upload speeds are the same as the download speeds, in short, no more stop-start video!”
SugarNet’s new network is now live and is already taking new connections in the Oxfordshire area. You can find out more by visiting http://www.sugarnet.co.uk or calling: 0845 235 1010.